Archive for the ‘Apple-Computer’ Category

Quote Whores and Trained Seals

June 14, 2007

Every journalist needs sources for his stories.  The three-source story is the model, although abandoned in this LA Times piece on Tom Cruise.

Let’s say you were doing a business story on the new Apple iPhone.  (A flood of these are coming.)  You’d interview someone from Apple (”the vendor”),  an industry analyst for third-party commentary, and an end user, a partner like AT&T or a competitor.  Story’s done, on to the next.

Because reporters can’t interview themselves, they cultivate sources they can get to say the stuff they want, or at least interesting stuff.   They usually have to have some standing as an ‘expert’, such as a professorship or authorship of a book. Some of these ‘quote whores’ are quite promiscuous in who they talk to, and often they’re promoting a book, their brokerage if they’re a stock analyst, etc.

Prof. Robert Thompson of Syracuse University is considered the king of media quotes: from 2000-2002, he was quoted 972 times in articles about popular culture.  One poster calls it “‘dropping the Thompson bomb’- something you did when you needed someone else to say the things you were thinking. “

At the Enquirer, we had a group we’d call “trained seals.”  Any kind of quote you wanted, they would give you; the standard ‘honorarium’ was $250 per story.  The best were psychologists, usually a clinical assistant professor or higher or a book author. They’d earn their fee spending an hour with you on the phone, as you pushed them to explain “how your favorite color reveals your personality.”

Rare Reversal: Editor in, Publisher out

May 10, 2007

In a rare reversal, management at IDG (publishers of PC World) have kicked the CEO/publisher upstairs and brought back editor Harry McCracken.  He had resigned over editorial independence issues when a story, “Ten Things We Hate About Apple,” was killed by the CEO for fear of offending same.

As IDG finally realized, at the end of the day, a magazine is a lot like a person; ultimately, all you’ve got is your reputation. 

PC World Editor Harry McCracken Quits

May 7, 2007

Tech journalists would generally rather write about cool products and score them for themselves than attack powerful companies.  Computer magazines, like automobile magazines, are generally uncritical “enthusiast” publications.  Journalists for both love to write stories with leads like “The new ________ is the best _______ yet.”

However, sometimes push comes to shove, and Harry McCracken, editor in chief of PC World, resigned last week after the magazine’s chief exec (or publisher) killed a story about Apple Computer.  The story, perhaps not wisely for McCracken’s tenure, was called “Ten Things We Hate About Apple.” 

That kind of story is only OK with the publisher (read ‘chief ad salesman’) if all “ten things we hate” are on the order of “1. Apple is so darned innovative that’s it’s hard to keep up with all their insanely great products.”

With more and more readers migrating to the Web, and thus not actually buying magazines,  advertising, both print and web, becomes increasingly important.  Indeed, the PC World publisher, Colin Crawford, claims 35% of IDG’s income comes from digital sources.  So what’s been called the  ‘Chinese wall’ between the editorial and advertising sides is becoming increasingly porous.  As McCracken seems to have discovered, editorial independence is falling by the wayside, and the ‘new Golden Rule’ is in place: “He who has the gold, makes the rules.”